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UPDATED POLICY MANUAL 

Code of Ethics and Rules of Conduct  

 

It is important that you read the Oriflame Code of Ethics (the “Code”) and the Rules of Conduct (the “Rules”) below, as they form an integral part of the terms of the consultant application form. An Oriflame consultant must comply with the Code and Rules and any amendments to them that have been published in the newsletter or otherwise communicated to the Oriflame consultant.  

 

Oriflame reserves the right to terminate at any time, and with immediate effect, the membership of any Oriflame consultant who has provided false information on the consultant application form or who is violating the Code or the Rules. Terminated Oriflame consultants lose all rights and privileges that accompany the membership, including their network. The Code and the Rules are there for your protection, to ensure that all fellow Oriflame consultants maintain the same high standards. In line with Oriflame ethical standards, the Oriflame consultants are expected to, and shall comply with all legal requirements of the country where they operate their Oriflame business even if certain obligations are not restated in the Code or the Rules.  

 

THE ORIFLAME CODE OF ETHICS  

 

THE ORIFLAME RULES OF CONDUCT 

  1. DEFINITIONS 

 

  1. MEMBERSHIP 

 

  1. MAINTAINING LINES OF SPONSORSHIP 

 

  1. RESPONSIBILITIES OF A CONSULTANT 

General responsibilities 

 

Responsibilities towards customers 

 

Responsibilities towards other Oriflame Consultants 

 

  1. OTHER RULES AND POLICIES 

 

  1. RIGHTS AND RESPONSIBILITIES OF DIRECTORS AND ANY HIGHER LEVELS 

In addition to the general rules above that apply to all Oriflame Consultants, the following rules apply specifically to Directors and up. Violation of any of these special rules will result in immediate loss of Directors (and above) status and any underlying privileges - including any related remuneration - and may even result in termination of membership. 

 

COMPLAINT HANDLING PROCEDURE